Senior Parts Person – Red Deer

Parts Technician is a key role within the Union Tractor Organization. This position is for a customer focused individual striving to improve service levels and increase customer confidence.

  • Excellent Product knowledge with a focus on continued improvement
  • Team player and mentor with a positive, proactive attitude
  • Understanding and adherence to UTL system and procedures, including credit policies, warranties, sales & returns, core returns, purchasing and quoting
  • Respond to every request with a sense of urgency – report status efficiently
  • Source parts via OEM schematics – review requests for complete information – determine ETA requirements and source accordingly
  • Maintain purchase orders, back orders, inter warehouse transfers and open orders to completion in a timely manner
  • Able to receive incoming shipments, prepare outgoing shipments, maintain all records for and follow through with discrepancies
  • Create and maintain vendor reference material – database, websites, catalogues
  • Monitor cycle counts and ensure monthly completion
  • Compile and complete monthly stock orders
  • Proactively seek sales in slow times – cold call, up-sell
  • Ensure customer fleet information is recorded and updated
  • Increase sales by targeting customer requirements based on fleet and season
  • Maintain clean and professional appearance in parts and warehouse area
  • Lead by example regarding corporate initiatives – cash sale to tracking account customers, lost sale reports
  • Adhere to and enforce all health & safety policies and procedures
  • Provide high level of customer satisfaction – both internally and externally
  • Stock and maintain showroom
  • Possible snow removal and clean up as required
  • Stock put away
  • Product Sourcing as required
  • Purchasing as required
  • Associated paperwork and filing for all of the above duties
  • Any other duties as required by the Branch Manager

REQUIREMENTS & QUALIFICATIONS:

  • Experience in Parts Sales- preferably in Heavy Equipment or Heavy Equipment Parts
  • Sound set of computer skills including Microsoft office suite
  • Able to lift up to 50 lbs. repetitively
  • A customer driven positive attitude is a must!
  • Must be willing to stay late to complete priority tasks
  • Must be willing to be on call rotation
  • Must be capable of complex math calculations such as margin, markup, freight and exchange

Job Type: Full-time

Salary: $38.35 per hour

Apply Online Below or Email Your Resume to hr@uniontractor.com

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