Parts Technician is a key role within the Union Tractor Organization. This position is for a customer focused individual striving to improve service levels and increase customer confidence.

• Excellent Product knowledge with a focus on continued improvement
• Team player and mentor with a positive, proactive attitude
• Understanding and adherence to UTL system and procedures, including credit policies, warranties, sales & returns, core returns, purchasing and quoting
• Respond to every request with a sense of urgency – report status efficiently
• Source parts via OEM schematics – review requests for complete information – determine ETA requirements and source accordingly
• Maintain purchase orders, back orders, inter warehouse transfers and open orders to completion in a timely manner
• Able to receive incoming shipments, prepare outgoing shipments, maintain all records for and follow through with discrepancies
• Create and maintain vendor reference material – database, websites, catalogues
• Run monthly stock status reports and alert management with concerns
• Record and analyze the movement of parts – suggest stocking items based on sales and local market
• Proactively seek sales in slow times – cold call, up-sell
• Ensure customer fleet information is recorded and updated
• Increase sales by targeting customer requirements based on fleet and season
• Maintain clean and professional appearance in parts and warehouse area
• Lead by example regarding corporate initiatives
• Adhere to and enforce all health & safety policies and procedures
• Provide high level of customer satisfaction – both internally and externally
• Stock and maintain showroom
• Possible snow removal and clean up as required
• Stock put away
• Product Sourcing as required
• Purchasing as required
• Associated paperwork and filing for all of the above duties
• Any other duties as required by the Parts Manager

REQUIREMENTS & QUALIFICATIONS:

• Experience in Parts Sales- preferably in Heavy Equipment or Heavy Equipment Parts
• Journeyman Parts ticket is preferred.
• Sound set of computer skills including Microsoft office suite
• Able to lift up to 50 lbs. repetitively
• A customer driven positive attitude is a must!
• Must be willing to stay late to complete priority tasks
• Must be willing to be on call rotation
• Must be capable of complex math calculations such as margin, markup, freight and exchange

Job Type: Full-time

Salary: $30.00-$40.00 per hour

Apply Online Below or Email Your Resume to hr@uniontractor.com